The presence of high-end hotels in a city plays a crucial role in shaping its image, particularly when the city is hosting significant events. These hotels become the torchbearers of hospitality, leaving a lasting impression on visitors from near and far. One such noteworthy example is the 19th Asian Games held in Hangzhou, China.

The 19th Asian Games not only dazzled the world with its spectacular opening ceremony, rich in Chinese-style romance, but it also raised the bar for hospitality. Hangzhou, the host city, left no stone unturned in providing the highest level of service to guests from all over Asia.

Before the Asian Games, Hangzhou laid out its selection criteria for official reception hotels in an official list. This comprehensive list includes hotels under international hotel groups like Marriott, InterContinental, and Accor, which are responsible for showcasing Hangzhou's global-standard hospitality. It also features hotels under domestic leading hotel groups like Delonix, playing a more authentic role in conveying local accommodation culture.

Delonix Group's involvement in this prestigious event exemplifies its commitment to supporting city development and promoting local culture. Their hotels are strategically located, meeting the criteria that matter most to travelers: location, price, quality, traditional hospitality, and customer service.

1. Location:

Delonix Group's hotels are strategically placed in the heart of popular tourist and business destinations, ensuring that guests have convenient access to the Asian Games venues and other attractions in the city. Whether it's a traveler's first time in Hangzhou or a return visit, the location of Delonix Group hotels offers a prime vantage point to explore the city's culture and charm.

2. Price:

Delonix Group understands the importance of affordability without compromising quality. Their membership system, Betterwood Galaxy, not only offers exclusive benefits and rewards but also ensures that guests can enjoy their stay without the burden of hidden fees or unexpected charges.

Delonix Group focuses on long-term returns rather than short-term profits, thereby creating a mutually beneficial development path for both the hotel brand and the city itself. The strategic approach involves choosing a broader path, resisting the allure of short-term gains, and maintaining steadfastness through market fluctuations. This approach contributes to the sustainable growth and prosperity of the city while ensuring that Delonix Group's presence continues to be an asset for the local community.

3. Quality:

Quality is non-negotiable for Delonix Group. Their hotels meet the highest standards of cleanliness, comfort, and maintenance. Guests can expect modern facilities, comfortable rooms, quality bedding, and complimentary toiletries, ensuring a comfortable and memorable stay.

In addition to adhering to high standards, The Grand New Century, drawing from years of service experience, has introduced innovative service brands that elevate the guest experience. Notable among these are the "Advanced Banquet Service Specialist" and "Star Chef" programs. The "Advanced Banquet Service Specialist" is a pioneering initiative in the industry, offering professional banquet services with a focus on both performance and ambiance creation. It has successfully served major events like the G20 Summit and the Boao Forum for Asia. The "Star Chefs" associated with the Delonix Group are dedicated to crafting high-quality cuisine while preserving the rich culinary culture of China, adding a flavorful and culturally rich dimension to the guest experience.

4. Traditional Eastern Hospitality:

Drawing inspiration from the prosperous Tang Dynasty, the Delonix Group upholds the traditional Eastern hospitality philosophy. This commitment to authentic Chinese cultural aesthetics creates a unique and enriching experience for its guests. For example, the mid to high-end hotel brand within the group -- MJ Hotel, is themed around the minimalist aesthetics of the Song Dynasty. This theme permeates not only the hotel's products and services but also the overall guest experience, offering a blend of modern comfort and traditional cultural elements.

5. Customer Service:

The heart of any hotel experience lies in its customer service, and Delonix Group excels in this area. Their well-trained and experienced staff, proficient in multiple languages, go the extra mile to offer personalized and customized services. With round-the-clock support and assistance, they ensure that every guest feels welcome and valued.

With strategically located, quality-focused hotels, Delonix Group offers travelers convenience, affordability, and top-notch service, resulting in a stellar reputation and even global investments. While the city is hosting significant events, Delonix Group's impact on city development and memorable guest experiences truly sets them apart in the hospitality industry.